Shopping online at Christmas


Shopping online this Christmas?  Don’t let fraudsters ruin your festive fun

Every year more and more of us are searching and buying our gifts over the internet, rather than battling the crowds in the high street, and every year fraudsters are finding new ways to move our money into their pockets. 

Christmas is a time for celebration, a time to be with friends and family.  Unfortunately it is also a time when fraudsters cash in, using cons old and new to exploit people’s good will and ruin their festive period.  During the Christmas period last year, consumers lost over £12.4m to fraudsters through online shopping and auction scams and over 8,000 were defrauded by bogus websites. 

We have teamed up with the City of London Police, Action Fraud and Get Safe Online to provide consumers with information and advice to help them avoid becoming a victim of fraud.  The Twelve Online Frauds of Christmas is a compilation of typical online-related frauds that we suspect criminals may use over the festive period.  Coupled with advice aimed at keeping the criminals at bay, the Twelve Online Frauds of Christmas is designed to help prevent people from becoming a victim of this type of crime.

By being aware of these cons and scams, you can avoid your savings ending up in the pockets of fraudsters rather than being spent on presents.

To keep up with what we are doing and to help us spread the word, follow us on twitter #noteveryoneisasniceasyou. For all the latest advice about online shopping fraud, you can also see Get Safe Online at   

If you feel you have been a victim of these frauds, or any other, you should report to Action Fraud at or 0300 123 2040.